Greetings,
To use Ona, please make sure you are running WordPress 5.0 or greater, PHP 7.0 or greater, MySQL version 5.7 or greater OR MariaDB version 10.3 or greater. It is recommended to be on at least PHP 5.6 and more preferably PHP 7.4+ (WordPress recommends PHP 7.4 at minimum).
Below is a list of items you should check to make sure your host can comply with.
- Check to ensure that your web host has the minimum requirements to run WordPress.
- Always make sure they are running the latest version of WordPress.
- You can download the latest release of WordPress from the official WordPress website.
- Always create secure passwords for FTP and Database.
Recommended PHP Configuration Limits
Many issues that you may run into such as: white screen, your demo import fails and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
- max_execution_time 300
- memory_limit 128M
- post_max_size 256M
- upload_max_filesize 256M